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AI Product Manager

Full-timeRemoteReports to: Founder and Chief Executive Officer

Turn the way we fix things for small businesses into agent steps, approval rules and checks that hold up.

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About SpareBrains

SpareBrains helps small and medium-sized businesses run better. A team of people and AI agents does real work for them. It finds where they’re losing customers online, fixes it, and keeps it running week after week. Our agents work inside our clients’ own accounts and tools, always with the owner’s approval. That makes trust the heart of what we sell.

The role

Every fix we make follows a playbook, such as a Google listing, a missed-call text or a review reply. You’ll turn those playbooks into agent instructions, approval rules and quality checks. You’ll decide what to build next, what to fix, and what the product shouldn’t do yet.

What you’ll do

Turn playbooks into product

  • Write the instructions, flows and escalation rules our agents follow.
  • Decide which steps need the owner’s OK, and which a person must check.
  • Turn one-off fixes into reusable parts.

Own quality

  • Write test scenarios and checks, and own agent quality before launch.
  • Decide when a problem needs a small fix and when it needs a rebuild.
  • Write the review playbook for our operations team.

Set direction

  • Talk to owners every week, and bring what they need into the plan.
  • Be clear with sales and clients about what we do and don’t do yet.

What you’ll bring

  • 3+ years in product, operations or engineering, with time spent directly with customers.
  • Hands-on prompt writing and tuning, and you can read code and data files.
  • Clear writing: specs, test cases and decisions anyone can follow.
  • Good judgement about risk when software acts for people.

You don’t need every item on this list. If the work excites you, apply anyway.

Nice to have

  • Conversation design, or voice agents.
  • Work with small businesses or multi-location operators.
  • Experience as a founder or an early employee.

What we offer

A competitive base salary, equity, and the chance to build SpareBrains from its first day.

How to apply

Send your name, your email and your resume, with links to your work if you like. No cover letter needed.

Apply

Interview process

  1. Intro call. 30 minutes with our founder on the role, your work and your questions.
  2. Role interview. A deeper conversation about how you’d do the job, and the work you’ve done.
  3. Working session. We work through a real problem together, with any tools you like, AI included.
  4. References and offer. We speak to people you’ve worked with, then send the offer in writing.